From the dispatcher's board to the technician's phone to the customer's inbox — one connected system.
Board, list, and map views with real-time multi-user sync. Drag jobs between technicians, area zones, and time slots — everyone sees changes instantly.
Technicians submit diagnostics from the field. AI parses notes, matches parts, calculates labor, and generates draft estimates with confidence scores — in under 60 seconds.
iOS & Android app with schedule view, GPS tracking, status updates, checklists, equipment history, photo capture, and full offline capability.
Branded portal where customers view estimates, approve repairs unit-by-unit, track technician arrival, submit service requests, and download invoices.
Optimize daily routes from shop or technician's home. Minimize drive time, maximize jobs completed. Integrated with Google Maps.
Two-way sync with QuickBooks Online. Estimates become invoices. Payment status flows back automatically. No double-entry.
Your techs describe what they see. Our AI reads the notes, identifies the right parts from your catalog, calculates labor, and builds a draft estimate — complete with confidence scores so your estimators know exactly where to focus.
OptyField was built by people who've run field service operations. We understand dispatchers, technicians, estimators, and the customers they serve.
Multi-site, multi-unit facilities with large equipment inventories
Offices and campuses with service agreements and scheduled maintenance
High-volume facilities with diverse equipment across multiple brands
Recreation centers with strict compliance needs and access protocols